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In the first of a two-part feature, Sport and Technology's editor Rachael Church talks to leading sports facilities providers Charter Broadcast, Gearhouse and Globecast about the issues currently affecting their industry
Reputation is paramount in attracting new facilities contracts according to David Carr, managing director of Charter Broadcast, one of the world's largest providers of multi-standard television equipment to broadcasters based on the flight pack format. Says Carr: "A lot of people come to us because of our reputation and our track record and they have worked with us in the past, but in this competitive market you also have to go out and be proactive."
Charter supplies cameras, switchers, audio-video monitoring, VT machines, VT edit packages, super slo-mos, ancillary racking, cable harness and technical furniture for use by host or unilateral broadcasters. The equipment can be built to clients' technical specifications for use in rooms, in stadia or other venues, in cabins and hotel rooms. "We go where others can't easily go," explains Carr, "such as up a mountain, into the jungle or on an island." The company supplied facilities to HBS at the 2002 FIFA World Cup in Japan/Korea (including the final at Yokohama) as well as to Univision, ITV and TV Azteca for the event. It provided dry hire equipment to various broadcasters during the 2002 Salt Lake Winter Olympics and to the host broadcaster SOBO at the Sydney 2000 Summer Olympics (where it had 10 control rooms) as well as to TV Azteca and ABU. It has serviced previous Olympics and multisport games including TVNZ at the Manchester 2002 Commonwealth Games and more recently for Canada at the 2003 Pan-American Games in the Dominican Republic. Major broadcasters worldwide of tennis, cricket, golf, rugby and Formula One motor racing have also used Charter Broadcast equipment. "In the case of the Grand Prix facilities we supply to RTL, the German network," says Donlan, Charter's international sales and marketing guru, "we have got it down to about 145 specific boxes which melt together in about four hours."
At the FIFA World Cup 2002, every control room was identical according to Donlan so that the production crew could come in "almost blindfolded and sit down to a kit that identical to that in the venue before."
"The scope of work for a major event over several weeks or days is so much bigger than for a one-off," adds Donlan. "In Sydney we supplied 10 complete control rooms because they didn't have the facilities out there to cope at the time in the Australian market. So everything was shipped out, used and the shipped back again."
Another major international facilities supplier is Gearhouse Broadcast. Two of its main clients are German broadcasters ARD and ZDF. The company provided broadcast equipment and facilities to ARD/ZDF during the 9th IAAF World Championships in Athletics in Paris in August 2003. Heralded to be the 'the worlds third largest sporting event' the audience was expected to reach 4.5bn viewers worldwide. Gearhouse has worked with ARD/ZDF on a number of sporting broadcast projects before and supplied top up equipment and seven linear edit suites complimenting the German broadcaster's facilities for the 2003 IAAF World Championships. Sony BVP-950 camera channels were provided for unilateral coverage complete with Canon J70 lenses and back up engineering support.
Gearhouse was also awarded the contract by Octagon CSI to provide technical production facilities for the 2003 World Cup Cricket tournament. The company supplied three digital flyaway production facilities that operated at six of the Cricket World Cup venues. According to managing director for Gearhouse, Eamonn Dowdall: "I believe the key reason the contract was awarded to us was the ability we demonstrated during the football [soccer] World Cup project to manage logistically and technically complex projects." The Cricket World Cup similarly offered its own logistical challenges because the tournament ran for 44 days, with 54 matches across 15 venues in three countries. The three facilities Gearhouse supplied consisted of 10 Sony BVP cameras, two Thomson super motion LDK 23HS cameras, four EVS disk recorders, nine VTRs, Sony DVS 7350 vision mixers, ProBel routers and Soundcraft B800 audio consoles.
"As your credibility grows, clients certainly come back to you," says Kevin Moorhouse, technical director of Gearhouse, "as has been true in the case of the German broadcasters. A lot of our work is through word of mouth although we are still active in looking for new contracts and had a stand at NAB [a major annual US-based market highlighting new technology] in 2003 for the first time to showcase our equipment."
For a FIFA World Cup bid, Gearhouse would provide a 100-page thick document of facilities drawings says Moorhouse. "Then rights holders can see who the serious players are when you supply that detail of information."
"We are in a buyers market with the industry being very much price-driven," says Will Pitt, sales and account manager at global satellite transmissions services provider Globecast. "But service levels come a very close second. So much rides on each broadcast that a client needs complete faith in your business."
Tendering for facilities contracts
While facilities companies often contract directly with broadcasters, they can also be contracted by independent production companies. "Or we might contract with sports rights holders," adds Carr. "But 80% of our work comes from the mainstream broadcasters."
In the case of the 2003 Cricket World Cup, Gearhouse's client was rights holder CSI Octagon. Gearhouse's role included technical co-ordination between Octagon CSI and it's other facility suppliers and all the venues and the provision and control of technical standards for the event. Gearhouse had staff relocated to South Africa to project manage all technical aspects of the project for Octagon CSI.
Gearhouse is also a partner in Athens Broadcast services, a one-stop service primarily for non-rights holders during the 2004 Athens Olympic Games. Gearhouse's partners in the venture are Globecast and production company Stefi Productions. Athens-based Stefi Productions will offer access to studios, accommodation, live location back drops, production offices, production staff, transport, security and warehousing. Gearhouse's equipment rental stock will be available for rental throughout the duration of the Olympics and the company will provide access to technical and production crew and facilities, including a senior project director based in Athens. Meanwhile, Globecast will provide worldwide satellite transmissions, uplinking facilities, playout, conversion, encoding and mobile SNG facilities for global broadcasters. The company's Broadcast Base will offer work spaces, a comprehensive MCR for uplink and play-out facilities and control of the studios, edit suites and radio facilities.
Globecast itself has a variety of working relationships with federations, rights holders and broadcasters. It is the exclusive satellite services provider to CSI Octagon, works on UEFA's Champions League with TEAM and also provides services to TWI on a sport by sport basis for the latter. On the federation side, it has supplied services to the International Tennis Federation for the Davis and Federations Cups. Other clients include the Euro 2004 soccer championships, Roland Garros and the 2003 IAAF World Championships in Paris. Like other facilities companies, Globecast is sometimes approached with offers of contracts or bids for work itself.
"Market-share is becoming the holy grail," says Pitt from Globecast. "With everyone paying less including for rights fees, there is less money available to spend on distribution. People are becoming more desperate to win business."
Donlan adds a note of realism: "We can't compete with Joe Bloggs in a truck who turns up on a Saturday to cover a Premiership match and then goes home again on a Sunday. We don't do that. We take time to build things because they are for very specific uses." And Moorhouse is happy to note that: "There are still some broadcasters prepared to pay more for higher quality services than go with the cheaper, smaller lesser-known companies."
Moorhouse says that bidding process for facilities contracts can be pretty cut-throat. "However, once you are on a job and another company needs to hire a monitor then we will help each other out." Charter's Carr agrees: "We're all competitors but at the same time we all help each other out by cross-hiring kit from each other [at events]. It's a very complicated flow-path where relationships are important."
In the case of a major sports event such as the FIFA World Cup, bidding for facilities contracts can begin two and a half years before the event. A contract might be awarded 18 months in advance and then as the event approaches, the finer details get sorted out as the project gathers momentum. Often the level of equipment is not decided until nearer an event says Moorhouse because "it might come down to how well a swimming team is performing. That affects broadcaster decisions on what they might cover, which could be different to that at the previous event."
At the time of writing, bidding was underway for contracts relating to the 2006 and 2008 Olympics, but there were still opportunities in Athens 2004.
Next month, Sport and Technology looks at how broadcaster's budget cuts are affecting the facilities market and asks key facilities players how they see technology having an impact on the future of their industry.
Rachael Church - Editor
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